Enterprise Contract terms
PDF rendering on terms your procurement team can sign.
The same API your developers already use, with volume set in the contract, a priority render lane, invoice billing, a custom SLA on request, and setup help from the founder directly.
- Volume
- Set in your contract
- Batch
- 500 documents per call
- Storage
- 2 years, custom on request
- Support
- First response within 4 h
- Billing
- Invoice, net 30
- Seats
- Unlimited
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01 Included
What every Enterprise contract includes.
Custom additions are agreed per engagement, in writing.
- 01
Monthly volume set in your contract
Enterprise volume is agreed per contract to fit what you actually send, not billed as overages.
- 02
Batch rendering up to 500 per call
Submit up to 500 documents in a single API call. Built for month-end batch runs, bulk certificate issuance, and mass reporting.
- 03
730-day document storage retention
Two years of document storage included by default. Custom retention windows available on request for compliance and audit requirements.
- 04
Priority rendering lane
Enterprise requests get a reserved render slot and first place in the queue when capacity is busy, so peak load on the shared service does not push your documents to the back.
- 05
Priority support, answered within 4 hours
Support requests from Enterprise accounts go to the front of the line, with a first response within 4 hours. Setup help comes from the founder directly, by email.
- 06
Custom SLA and priority incident response
We target 99.9% uptime, with a contractual SLA available as part of an Enterprise agreement. Priority incident response, plus a public status page and incident history.
- 07
Custom retention policies on request
Retention windows can be configured beyond the default 730 days. Available for regulated industries and long-horizon audit requirements.
- 08
Security and compliance support
We complete vendor security questionnaires and sign a DPA, handled personally. Our security practices, including encryption in transit, isolated renders, and SSRF protection, are documented on the security page.
- 09
Invoice-based billing
Annual or quarterly invoicing. No card required. Contracts include standard net-30 payment terms.
- 10
Org-level API key management
Add team members, audit all key usage by member, and assign roles. Full audit log available via the dashboard and the API.
02 Compared
Business and Enterprise, side by side.
| Feature | Business, $299/mo | Enterprise, custom |
|---|---|---|
| Documents per month | 100,000 | Set in your contract |
| Batch size per call | 250 | 500 |
| Storage retention | 2 years | 2 years (custom on request) |
| Support response time | Priority, first response within 8 hours | Priority, first response within 4 hours |
| Uptime / SLA | 99.9% monthly uptime SLA with service credits | Custom SLA by contract |
| Billing | Card, monthly or annual | Invoice, annual or quarterly |
| Team seats | 5 seats | Unlimited |
| Security overview + DPA | Not included | Available on request |
03 Where it fits
Where teams reach for it.
Large-scale SaaS document generation
Invoices, statements, and receipts generated all day, plus month-end runs
Financial services reporting
Regulatory filings, client account summaries, and fund fact sheets
Insurtech policy generation
Policy documents, endorsements, and certificates of insurance
Legal document automation
Contracts, NDAs, and engagement letters generated from structured data
Government and civic tech
Permit applications, benefit letters, and official correspondence at public-service scale
04 Contact
Talk to us about Enterprise.
Most contracts are annual with volume pricing. Send the form and you get a reply within one business day.
Or email hello@pdfpipe.xyz